Internal Caseworker

The Cleaners and Allied Independent Workers Union (CAIWU) is seeking to hire an 
enthusiastic and committed person to join its legal department as Internal Caseworker. CAIWU is a grassroots, member-led trade union for cleaners. We organise workplaces, campaign for better conditions for cleaners, and assist members with employment-related issues.

This is a hands-on role representing union members across the full spectrum of 
workplace issues. You’ll be the first point of contact for members seeking advice on 
employment rights, providing practical support and representation in internal company processes such as disciplinary, grievance, consultation, and welfare meetings.

You’ll take cases from initial advice through to ACAS conciliation — drafting 
grievances and appeals, liaising with employers to resolve disputes, quantifying 
potential claims, and negotiating settlements. The role offers the opportunity to make a tangible impact on members’ working lives while developing strong advocacy, negotiation, and case management skills.

While the primary focus is on pre-litigation work, there will also be opportunities to gain exposure to Employment Tribunal case management and litigation, working closely with CAIWU’s external legal department.

This position is particularly suited to aspiring lawyers seeking practical experience in 
employment law and advocacy. Many of our former caseworkers have gone on to 
secure pupillage at leading Chambers.