CAIWU Calls on BMA to Address Cleaners' Concerns During Contract Review
As the British Medical Association reviews its cleaning contract, CAIWU is calling for an investigation into concerns raised by cleaners employed by Atlas FM, including wage payments, holiday entitlements, excessive workloads and unsafe working conditions.

CAIWU Calls for Action as BMA Reviews Cleaning Contract
The Cleaners and Allied Independent Workers Union (CAIWU) is calling on the British Medical Association (BMA) to address serious concerns raised by cleaners employed by Atlas FM as the organisation reviews its cleaning contract.
CAIWU members working at BMA House in London have reported problems affecting their pay, working conditions and ability to carry out their duties safely.
The union has contacted BMA to ensure that workers' experiences are taken into account during the tender process, rather than allowing the decision to focus solely on the cost of cleaning services.
Workers Raise Concerns About Pay and Conditions
Cleaners have reported late or incomplete wage payments, including additional hours that have not been paid, alongside disputes concerning holiday entitlements.
One worker has also reported repeatedly requesting a copy of their employment contract without receiving it.
Beyond pay, cleaners responsible for maintaining toilet facilities have described excessive heat during the summer, concerns about instructions to keep doors closed and increased demands for deep cleaning.
Workers have also raised concerns about shortages of cleaning materials, which can make it more difficult to complete their responsibilities effectively.
These reports require proper investigation and a substantive response from Atlas FM.
A Contract Review Must Consider Workers' Rights
The cleaning contract review presents an opportunity for BMA to examine whether the current arrangements provide cleaners with the resources, staffing and working conditions they need.
CAIWU has asked BMA to confirm the tender timetable, explain how workers' concerns and staffing requirements will be considered, and clarify what safeguards will protect cleaners if a new contractor is appointed.
The union maintains that any decision about the future cleaning contract should take account of the experiences of the workers who maintain BMA's premises.
Outsourced cleaners should not be overlooked when organisations assess the quality and value of the services they receive.
CAIWU Demands Accountability
CAIWU is calling on BMA to investigate the concerns raised by its cleaners and ensure that Atlas FM provides meaningful answers.
The union will continue to represent its members and press for fair pay, safe working conditions and respect for their employment rights.
Cleaners are essential workers. Their rights and working conditions must be a priority in the BMA's tender process.
Notes to editors
The Cleaners and Allied Independent Workers Union (CAIWU) is an independent trade union representing cleaners and allied workers across the UK. The union campaigns for fair pay, better working conditions, dignity at work and the protection of workers' rights.
CAIWU has contacted the British Medical Association regarding concerns reported by cleaners employed by Atlas FM at BMA House. The union is seeking an investigation into these matters and clarification of how workers' interests will be considered during the cleaning contract tender process.
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William Santin
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Cleaners and Allied Independent Workers Union (CAIWU)
